Our Management Philosophy
Clear definitions of responsibilities allows the Association to optimize the use of Board Members, Committees and Volunteer Resources. The Management Team views the Board of Directors as the policy making body of the Association. We act as advisors to the Board and can add value to the Association with our expertise. We view our role as managing agents for your community and carrying out directives of the Board.
In this way the Board may delegate the daily operations of the Association to the Manager, including:
- Complete drive-through inspections of the property for violations
- Report violations and send out communication of violations and fine necessary owners
- Providing notice to owners who's property is out of compliance
- Working with owners to resolve issues
When it comes to Excellence in Management, we provide the following:
General Services
- Work in close liaison with Board and homeowners/vendors; log appropriate information
- Prepares Board meeting packets
- Prepares Annual meeting packet for owners
- Attends and helps navigate Board and Annual meetings
- Maintains electronic files of minutes and association activity
- Onsite inspections as set by the Board in the contract
- Drafts violation letters and owner correspondence
- Logs and tracks architectural requests
- Assists with supervision of contracts
- Manages Accounts Payable; audit and prepare payments
- Manages Accounts Receivable; invoice, collect payments and manage legal process
- Provides guidance on legal issues and works with attorney to minimize risk and costs to the Association
- Provides information on new legislation
- Assists in Budget preparation
- Prepares/Sends electronic monthly financial overviews - Reconciliations, Aging Summary, P&L and Balance Sheet
- Coordinates with CPA on Association Audit and Taxes
- Administration and coordination of Insurance Master policy and administration of claim
Financial Services
- Prepare monthly and annual Financial Reports
- Maintain Association records on all operating and replacement reserve accounts
- Prepare Bank reconciliations
- Prepare Association Financials for FYE Taxes and Audit
- Recommendations for Fiscal Year budgeting
- Coordinate and maintain signature card renewals
- Maintain owner accounts and contact lists
- Prepare mailing labels and maintain email address directory for Homeowner correspondence
- Maintain account history for all homeowners
- Process Special and Annual Assessments as directed by the Board
- Process fines and legal cost for homeowner accounts when appropriate
- Initiate Legal and Collection letters
- Initiate lien processes
- Receive, audit and process vendor invoices matching to approvals from Board
- Prepare invoice payments for Board approval and signatures
- Mail out/make payments to vendors
Maintenance Services
- Inspect common areas, per contract
- Handles emergency calls and duties
- Obtain proposals from vendors using specifications to compare bids
- Initiate corrective work with vendors
- Aid Board in Vendor selection by analyzing proposals, creating spreadsheets for easy analysis and making recommendations
- Assist in supervision of vendors
- Enforce CC&R's as directed by the Board
Contact us today!