Our experience in the property management field has allowed us to tailor our services to satisfy the common concerns of the Board, as well as your Association's needs. Most management companies perform similar functions, but what sets MC Property Management Corporation apart from the rest, is the quality of service you will receive. Listed below are just some of the services we provide:
Customer Service/Answering Service - Calls are answered by the office staff during regular business hours (9:00 AM - 5:00 PM Monday to Friday). Voice mail handles calls when all lines are busy. In an emergency, a live operator is available 24 hours a day, 7 days a week, to assist our clients by paging the appropriate personnel (property manager).
Site Inspections - Performed on a regular basis to ensure that the grounds are being maintained, and to document those areas requiring attention.
Board Meetings - All board meetings are attended by the property manager.
Billing Statements - Mailed on a monthly, quarterly, or yearly basis to homeowners at no charge to the association.
Accounts Payable - Payment to vendors is processed on a bi-weekly basis. All invoices are reviewed by management and verified. We required proper insurance and waiver for all vendor payments to protect the association.
Assessments - Processed daily through a lockbox. Offer homeowners four payment options: via check, ACH direct debit, e-payment, and credit card online. All at no cost to the association.
Financial Statements - Produced monthly, including , but not limited to, a balance sheet, budget comparison, check register, expense distribution, and delinquency report. Additionally, we provide bank reconciliations, at the board's request.
Management Report Package - Prepared and delivered to each board member at least 3 days prior to the association's meeting.
Budget Preparation - Performed on annual basis by end of August for board's review.
Contract Negotiations - Handled for all maintenance and service projects , including any renewal contracts.
Additional services /benefits provided by MC Property Management Corporation:
We are confident that once you select MC Property Management Corporation to manage your association, our services will more than satisfy your needs and expectations. Please afford us the opportunity to succeed for you!